TERMS AND CONDITION OF USE
BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS
WEB SITE (THE "SITE") OPERATED BY APOLLODIGITAL.COM YOU AGREE TO BE BOUND BY
THESE TERMS AND CONDITIONS.
Important
Information About This Legal Contract
- You
agree to this User Agreement, and all of its terms and conditions, by visiting,
browsing, shopping, accessing or otherwise using the Site. These terms and
conditions are subject to change without prior notice at any time, in
ApolloDigital.com's sole discretion. By visiting, browsing, shopping, accessing
or otherwise using the Site after a change has been posted to the Site, the
Customer accepts that change. Customers should check this User Agreement and the
Privacy Pledge frequently.
Acceptance
of Contract Terms
-
This User Agreement, and all of its terms and conditions, constitute a legal
contract between you and ApolloDigital.com (References to "you" or "your" shall
relate to a customer of ApolloDigital.com or other party that visits, browses,
shops, accesses or otherwise uses the Site (the "Customer"); references to
"ApolloDigital.com" shall relate to ApolloDigital.com and its affiliates.) By
visiting, browsing, shopping, accessing or otherwise using this site ("Site"),
you acknowledge that you have read, understood, and agree to be bound by this
User Agreement and comply with all applicable laws and regulations, including
U.S. export and re-export control laws and regulations. If you do not agree to
this User Agreement, as it may be changed by ApolloDigital.com from time to
time, do not use this Site. The material provided on this Site is protected by
law, including, but not limited to, United States
copyright law and international treaties. This Site is controlled and operated
by ApolloDigital.com from its offices within the United States. ApolloDigital.com
makes no representation that materials in the Site are appropriate or available
for use in other locations, and access to them from territories where their
contents are illegal is not authorized. Those who choose to access this Site
from other locations do so on their own initiative and are responsible for
compliance with applicable local laws.
Any claim relating to, and the use
of, this Site and the materials contained herein is governed by the laws of the
state of MD without regard to conflict of law rules. You consent to jurisdiction
of the federal and state courts located in
Montgomery County, MD to
hear any such claims.
Access,
Interference and Linking
-
ApolloDigital.com grants you
a limited license to access and make personal use of the Site and not to
download (other than page caching) or modify it, or any portion of it, except as
provided below under "Use Restrictions," or with express written consent of
ApolloDigital.com.
The following activity on the
Site is expressly prohibited: Any non-personal or commercial use of any robot,
spider, other automatic device, or manual process to monitor or copy portions of
the Site or the content contained herein without prior written permission by
ApolloDigital.com; collection or use of any product listings, descriptions, or
prices, from the Site for the benefit of another merchant that supplies products
competitive with or comparable to those offered on the Site; and, Any use of,
visits to, or other action that imposes an unreasonable or disproportionately
large load on the Site, or otherwise interferes with its proper and timely
functioning. Any unauthorized use terminates the license granted by
ApolloDigital.com.
You are granted a limited,
revocable, and nonexclusive right to create a hyperlink to the home page of the
Site so long as the link does not portray ApolloDigital.com, its affiliates, or
their products or services in a false, misleading, derogatory, or otherwise
offensive matter. You may not use any ApolloDigital.com logo or other
proprietary graphic or trademark as part of the link without express written
permission.
ApolloDigital.com does not review or
control third-party sites that link to or from the Site, and is not responsible
for the contents of any third-party sites linked to or from the Site.
Order Acceptance Policy -
Your emailed receipt of an order confirmation does not signify our acceptance of
your order, nor does it constitute confirmation of our offer to sell. Item
availability and prices are subject to change at any time, without notice.
ApolloDigital.com reserves the right to limit quantities, and to decline
the acceptance of any order for any reason.
ApolloDigital.com reserves the right at any time after receipt of your
order, without prior notice to you, to supply less than the quantity ordered of
any item. All orders placed will be thoroughly researched before shipping, in
accordance with the policies set by ApolloDigital.com’s Credit and Fraud
Avoidance Department.
ApolloDigital.com may require additional information and/or verification before
accepting and processing any order.
Order Cancellation -
An
order may be canceled only if that item is backordered and not available to
ship.
Any order submitted through this website, if in stock, will
ship immediately and cannot be canceled.
ApolloDigital.com reserves the right to cancel an
order or to issue a Return Merchandise Authorization (RMA) for merchandise that
is advertised in error, that does not conform to advertised specifications, or
was shipped in error. Charge backs from credit card issuing banks are subject to
the above policies.
Backorders -
At
ApolloDigital.com, we make every effort to provide you with current inventory
status and product availability information.
Due to the fact that our online store consists of
over 100,000 computer-related products, an item may not always be in stock.
ApolloDigital.com will accept orders for out-of-stock items.
If the item you order is not in stock, it will be
placed on backorder and shipped to you when it becomes available. On orders with
backordered items, the total shipping charges are included with the first
shipment. Shipping charges are non-refundable. A backorder may be canceled at
ANY time prior to shipping.
Typographical Errors -
In the event a product is listed at an incorrect price due
to typographical error or error in pricing information received from our
suppliers, ApolloDigital.com shall have the right to refuse or cancel any orders
placed for products listed at the incorrect price without prior notification.
ApolloDigital.com shall have the right to refuse or
cancel any such orders whether or not the order has been confirmed and your
credit card charged.
If your credit card has already been charged for the
purchase and the order is canceled, ApolloDigital.com shall immediately issue a
credit to the credit card account in the amount of the incorrect price.
Return Policy -
Most items
we sell come with a 15-day replacement manufacturers warranty against defects.
After 15 days your warranty is covered directly from the manufacturer.
ApolloDigital.com does NOT accept returns for opened, non-defective products.
This clause is subject to our descression!
You must contact the Apollo
Digital RMA department before returning any products. All returns must be in
original packaging, including all parts, undamaged in any way. Restocking fees
may be higher or we may refuse the return if this policy is not recognized.
Tip!
Do not fill out warranty cards, write on manuals or boxes, submit rebate forms
or register online until you are sure you'll be keeping the product. Products
not meeting these conditions will be refused and returned to you at your
expense.
Return any product meeting
these conditions for exact replacement within 15 days, a 15% restocking fee is
subject to our descression. We pay UPS ground shipping on the replacement of
defective products. Non-defective replacements will be shipped back to you at
your expense.
Items with a 30-day
satisfaction guarantee must meet all return requirements to avoid a restocking
fee.
Return shipping is the
customer's responsibility. Shipping charges, insurance fees and labor charges
are not refundable.
All returns require a
Return Authorization number issued by Apollo Digital Customer Service. You can
request a return authorization via email by clicking
HERE
or calling our sales office.
Defective software:
Within the 15 day replacement time frame, your software will be replaced
immediately, upon receipt of the defective product. Defective software
cannot be exchanged or returned for credit. Once software is opened, you
may not return it for credit.
Defective hardware:
Within the 15 day replacement time frame, your hardware will be replaced or
repaired at our discretion. The customer is responsible for a RMA/Return
Authorization Number from the manufacturer after 15 days.
Factory Refurbished items are
non-returnable. Before returning any item, you must contact ApolloDigital.com’s
Returns Department via email at rma@ApolloDigital.com
within 15 days of your invoice date for a Return Merchandise Authorization (RMA)
number. No returns of any type will
be accepted without an RMA number.
All non-defective, unopened returns are subject to a 15% restocking fee.
Shipping cost are extra when a non-defective product is returned and are the
responsibility of the customer. Credits to charge cards may take up to 10
business days after receipt of the returned product. Defective returns
that are found to be non-defective are subject to a 25% restocking fee.
Sales Tax (within the US)
-
ApolloDigital.com shall automatically charge and withhold the applicable sales
tax for orders to be delivered to addresses within the State of Maryland USA. Each customer shall be
solely responsible for all sales taxes, or other taxes, on orders shipped to any
other state.
Credit Cards -
ApolloDigital.com accepts Visa and MasterCard, American Express, Discover and
PayPal only! There is a surcharge for using your Amex card to make a purchase.
Please be sure to provide the exact billing address and telephone number as
recorded with your credit card issuing bank. We
will ship to an alternate address. Incorrect information may cause a
delay in the processing of your order. Your credit card will be charged as each
item is shipped.
Copyright and Trademark Notice -
This site is
owned and operated by ApolloDigital.com. Unless otherwise specified, all
materials appearing on this site, including the text, site design, logos,
graphics, icons, and images, as well as the selection, assembly and arrangement
thereof, are the sole property of ApolloDigital.com. All audio and video clips
are the sole property of ApolloDigital.com or their respective content
providers. All software used on the site is the sole property of
ApolloDigital.com or those supplying the software.
You may use the content of
this site only for the purpose of shopping on this site or placing an order on
this site and for no other purpose. No materials from this site may be copied,
reproduced, modified, republished, uploaded, posted, transmitted, or distributed
in any form or by any means without ApolloDigital.com’s prior written
permission. All rights not expressly granted herein are reserved. Any
unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil
penalties. ApolloDigital.com and DIRECTDIAL are registered trademarks,
trademarks or service marks of ApolloDigital.com. All custom graphics, icons,
logos and service names are registered trademarks, trademarks or service marks
of ApolloDigital.com. All other trademarks or service marks are property of
their respective owners. The use of any ApolloDigital.com trademark or service
mark without ApolloDigital.com’s express written consent is strictly prohibited.
Privacy Policy
-
At ApolloDigital.com, we value your privacy.
Your personal information is for use by
ApolloDigital.com's staff only--Period.
This information is kept on a secure server to
protect it from outside parties, and is information used for the limited purpose
of processing your order(s).
Information may also be used for statistical
purposes, to improve our web site and services to you, to administer our site,
and to notify you of products or special offers that may be of interest to you.
Your personal information will not be sold and will
not leave ApolloDigital.com.
Secured Transaction -
If using
either Netscape or Internet Explorer as your web browser, your online
transactions are fully encrypted and secured with 128-bit encryption technology
when you place orders at ApolloDigital.com. To verify our secure
encryption please click
here.
Manufacturer's Warranty -
All
returns and replacements must be handled directly through the manufacturer
anytime after the first 15 days of invoice. Manufacturer’s warranties vary on
each product. Extended warranties are available directly from select
manufacturers.
Manufacturer information is subject to change without
notice.
Please contact the manufacturer to obtain warranty
information. Please contact our offices to obtain contact information for
any manufacturer(s) you wish to contact.
Service & Support -
ApolloDigital.com offers knowledgeable assistance with every purchase. With the
millions of products available and with new technologies being added daily it is
impossible for us to know everything about every product. However we will always
Endeavour to assist you in every way possible and answer all of your questions.
Should our team at ApolloDigital.com be unable to assist you, technical service
and support requests can be made directly to the manufacturer in accordance with
THEIR terms and conditions. ApolloDigital.com will provide on-line technical
notes on most computer hardware and software products for your reference.
ApolloDigital.com makes
no guarantees of product reliability or compatibility.
We
do not guarantee compatibility, version numbers, or product performance. Check
with us before you buy, if we can we will verify details for you. Failing this
all compatibility-related questions MUST be directed towards the product
manufacturer.
Trademarks -
All
trademarks or service marks are property of their respective owners.
Shipping Policy
– USA - *An
additional charge of up to $75.00 may be charged to your credit card for any
shipment that is refused or undeliverable due to no fault of ApolloDigital.com
or the courier. ApolloDigital.com reserves the right to review shipping.
Most in stock order ship same day, although that does not mean that you will
receive your order next day. Your order will not ship until after your order has
been verified and processed by our Order Processing Department. Every effort is
made to process all orders within 24 hours after receiving an order, but
same-day shipping is
not guaranteed.
Note:
Please keep in mind that our distribution centers do
not process or ship orders on weekends and/or holidays.
Shipping Policy
– International - **We
do not ship internationally unless arrangements have been
made prior to purchase. Please call us for more information
Limitation
of Liability
-
ApolloDigital.com WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER
CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS
EXPRESSLY PROVIDED HEREIN. ApolloDigital.com WILL NOT BE LIABLE FOR PRODUCTS OR
SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE.
CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR
SERVICES, ApolloDigital.com IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF
DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S)
UNDER THIS AGREEMENT.
Internet
Disclaimer
-
Internet connectivity
requires access services from an Internet access provider. Contact your local
access provider for rates, terms and conditions.
56K
Disclaimer
-
56K modems are capable of
56Kbps downloads, however, current regulations limit download speed to 53Kbps.
Third-Party
Product and Y2K Disclaimer
-
All products
sold by ApolloDigital.com are third party products and are subject to the
warranties and representations of the applicable manufacturers, including but
not limited to Y2K compliance. Accordingly, ApolloDigital.com makes no
representation or warranty with respect to the Y2K compliance of products sold.
Copyright
Complaints
If you believe that your work
has been copied in a way that constitutes copyright infringement, please
contact:
ApolloDigital.com
One Research Court,
Suite 450,
Rockville.
MD 20850
Phone: 877-365-APOLLO
Email:
info@apollodigital.com
Disagreement with These
Terms and Conditions
-
If you disagree with
any of the terms and conditions of this User Agreement, please do not visit,
browse, shop, access or otherwise use this Site.
Disclaimer -
ApolloDigital.com makes no representations or warranties, either express
or implied, of any sort with respect to the ApolloDigital.com web sites,
materials, their operation, information, contents, or Year 2000 compliance.
ApolloDigital.com disclaims all warranties, express
or implied, of any sort with respect to the sites or their use, including but
not limited to merchantability and aptness for a particular purpose.
You, the purchaser, agree that ApolloDigital.com,
its directors, officers, employees and/or representatives, shall not be liable
for damages arising from the operation, content, or use of the ApolloDigital.com
sites or the products sold therein.
You agree that this limitation of liability is
comprehensive and applies to all damages of any sort, including without
limitation direct, indirect, compensatory, special, incidental, punitive and
consequential damages.